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Advice and assistance

Our company, Autosur de Levante, it’s not only specialized in the repair and recovery of gearboxes but also, we offer a Technical Assistance service, giving advice on various matters of interest that really affects products assembled in the vehicles of carriers, fleet operators, drivers, port terminals ... etc. and even giving advanced training.

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This department is formed by a team of technicians, among which there are graduated engineers, Industrial Technicians and VT II professionals.  This group is lead by a senior professional employee with more than 15 years of experience solving problems on the road and with telephone assistance.

All the technicians always receive an official training of the represented companies (ZF, Allison, VOITH…) in their national facilities or even in their central plants in Europe.  Furthermore, Autosur de Levante invests a considerable amount of its own resources to keep updated their staff.  This training also includes the best technical resources from factories, like different kinds of diagnosis and tooling systems, which are really important to solve problems in less time, minimizing all kind of traffic problems.  The department is also in charge of making the reports of the fleet reviews, repairs, incidents … so that the customer can verify and understand the scope of the work carried out.

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Training

Usually, customers want to know more about their products and their maintenance, like which oil is the best for it, which gearbox or servo transmission should be used for their vehicle ,etc.. All these questions could be answered just by contacting our team, or even hiring specific training.

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Company-owned fleet

Autosur de Levante, S.A. has their own fleet, equipped with 5 vans that carry the products easily and safely. Usually these vans can transport even bigger components like gearboxes, transmissions, etc.

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Official service

Being official service for some of the most important brands in this sector brings a lot of advantages, like to have the availability of technical documentation, access to updates, special software sets, access to new campaign and updated training, etc. This distinction also implies a commitment to quality standards from manufacturers, with direct contact with assistance services in order to solve any kind of problem, warranty procedures and special support to our customers.

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